Return Policy
Effective Date: 01/24/2024
1. Overview
At Chosun Style, we strive to ensure that our customers are completely satisfied with their purchases. We understand that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
2. Return Period
Products can be returned within 30 days of the original purchase of the product.
3. Conditions for a Valid Return
- The product must be in its original, unused condition and not damaged.
- The original receipt or proof of purchase is required.
4. Returns
- Refunds: Once we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase.
5. Return Process
To initiate a return, please contact us at support@chosunstyle.com . Provide your order number, details about the product, and the reason for return. Instructions for the return will be provided upon approval.
6. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
7. Exceptions / Non-returnable Items
Certain types of items cannot be returned like custom products. Please get in touch if you have questions or concerns about your specific item.
8. Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. If there is any issue with the received item Chosun Style must be notified within 48 hours. Please contact us at support@chosunstyle.com .
9. Changes to Return Policy
Chosun Style reserves the right to modify this return policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
10. Contact Us
If you have any questions about our return policy, please contact us at support@chosunstyle.com .